General Questions

What makes ZARPOZ different from other smartwatch brands?
ZARPOZ delivers high-performance smartwatches with cutting-edge features, durability, and sleek designs—all at an unbeatable price.

Who are ZARPOZ watches designed for?
Our watches are built for adventurers, athletes, outdoor enthusiasts, and hardworking individuals who need reliability and performance in all conditions.

Does ZARPOZ ship internationally?
Yes! We offer free worldwide shipping to all countries.

How can I contact ZARPOZ support?
For assistance, reach out to our support team through our contact page.

Product Information

What smartwatches does ZARPOZ offer?
We provide a range of high-performance smartwatches designed for durability, health tracking, and style. Explore our collection on our website.

What materials are used in ZARPOZ smartwatches?
Our watches feature premium stainless steel cases and ultra-tough tempered glass screens for superior durability and scratch resistance.

Are ZARPOZ smartwatches waterproof?
Yes, all our smartwatches are rated IP68 waterproof, making them perfect for water-based activities.

How durable are ZARPOZ smartwatches?
Designed to withstand extreme conditions, our watches are impact-resistant, dustproof, and built for rugged use.

What features make ZARPOZ smartwatches ideal for active lifestyles?
They include heart rate monitoring, blood oxygen tracking, fitness tracking, Bluetooth music control, long battery life, and essential tools like an altimeter, barometer, and compass.

Can ZARPOZ smartwatches withstand extreme temperatures?
Yes, our watches function in extreme temperatures from -30°C (-22°F) to 60°C (140°F).

What’s included in the box?
Each package includes the smartwatch, charging cable, durable silicone strap, screen protector, and user manual.

Software & Compatibility

What operating system does ZARPOZ use?
Our watches run on an optimized Realtek-based system.

Is ZARPOZ compatible with iOS and Android?
Yes, our smartwatches are compatible with iOS 9 and later, and Android 6.0 and newer.

Does ZARPOZ support third-party apps?
Currently, third-party apps are not supported.

What health tracking features does ZARPOZ offer?
Our watches track heart rate, blood pressure, blood oxygen levels, sleep patterns, steps, calories, and more.

Does ZARPOZ have built-in GPS?
No, our watches use connected GPS via your smartphone.

Can I receive and respond to notifications on ZARPOZ?
You can receive notifications on all models, and certain models allow text message replies.

Can I customize the watch face?
Yes! Choose from a variety of customizable watch faces.

Battery & Performance

How long does the battery last?
Depending on the model, the battery lasts between 10 to 18 days on a single charge.

How long does it take to charge?
A full charge takes approximately 1 hour and 30 minutes.

Can I replace the battery?
The battery is not user-replaceable, but if you encounter issues, we offer warranty support for replacements.

Connectivity & Integration

Does ZARPOZ sync with Apple Health and Google Fit?
Yes, our watches sync with both.

Does ZARPOZ have LTE or standalone cellular connectivity?
No, our smartwatches require a Bluetooth connection to your phone for calls and notifications.

Can I make calls from my ZARPOZ smartwatch?
Yes! You can make and receive calls directly from your ZARPOZ smartwatch when connected via Bluetooth.

Does ZARPOZ support contactless payments?
No, our smartwatches do not currently support NFC payments.

Fitness & Health Tracking

What sensors does ZARPOZ have?
Our watches include heart rate, blood pressure, and pedometer sensors.

Does ZARPOZ track heart rate and blood oxygen levels?
Yes, our watches provide real-time tracking of these metrics.

Does ZARPOZ support sleep tracking?
Yes, our watches monitor sleep quality and duration.

Usage & Functionality

How do I set up my ZARPOZ smartwatch?
Simply pair your watch with our mobile app and follow the setup instructions.

Can I use ZARPOZ without a phone?
Basic features like step counting and timekeeping work without a phone, but you’ll need a phone for notifications and data syncing.

Can I replace the watch bands?
Yes, you can swap bands to match your style or comfort preference.

Does ZARPOZ have a touchscreen?
Yes, all our smartwatches feature a responsive touchscreen display.

Does ZARPOZ have an altimeter, barometer, and compass?
Yes, these features are built into our smartwatches.

Ordering & Shipping

Can I track my order?
Yes! Use our tracking system to follow your shipment.

How long does shipping take?
Shipping times vary:
USA & Canada: 2-4 days
International: 7-15 days

Are there any import taxes or duties?
No, we cover all import fees.

Returns & Warranty

What is the return policy?
You can return or exchange your purchase within 30 days, free of charge.

How do I return a product?
Contact our support team, and we’ll guide you through the return process.

How long does it take to process a return?
Refunds are processed within 10 business days after receiving your return.

What is the warranty policy?
We provide a 1-year warranty covering defects and accidental damage.

How do I claim a warranty repair or replacement?
Submit a warranty claim through our support team, and we’ll take care of the rest.

Security & Privacy

How does ZARPOZ protect my data?
We use encryption and strict security measures to safeguard your personal information.

Can I delete my data from ZARPOZ?
Yes, you can request data deletion at any time.

Business & Bulk Orders

Does ZARPOZ offer bulk discounts?
Yes! Contact us for wholesale and corporate orders.

Can I become a ZARPOZ distributor?
We’re always open to partnership opportunities. Reach out to us for more details.